Frequently Asked Questions

Everything you need to know about your Jishinman shopping experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to initiate a domestic return label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

Are your materials sustainably sourced?

At Jishinman, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.

Can I track my order in real-time?

Yes. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.